We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. Since its founding, it has received over £230m of funding. Interested in investing in Nigeria? The teams are usually based across our UK offices in Cardiff, Southampton and London. Essential cookies help you to access the website and each of its web pages and sub domains, by enabling basic functions like cookie consent. Do you agree with Starling Bank's TrustScore? Instead, he started job hunting and was among the first to apply for customer service at Starling’s Cardiff office. Our Privacy Notice sets out how the personal data collected from you will be processed by us. Starling Bank is registered in England and Wales as Starling Bank Limited (No. There are no branches, so support is either via phone or a chat function in the app. If you do not want YouTube cookies stored do not click on the YouTube embedded videos. “I loved it - I met some real characters. “Every day is different - you get to learn something new about the bank or how to help customers,” he says. YouTube. There are no Starling bank branches. Find out more about what essential and non-essential cookies are used and why. Starling Bank is registered in England and Wales as Starling Bank Limited (No. I’ve found the customer support relatively fast and useful, though you will have to wait a bit that’s no different to any bank. Customer support is very efficient. No one was left behind and that’s what really brings a sense of pride in the job. If you’re an existing customer, the fastest way to contact us is via the Starling app. He was accepted onto the course at Swansea University but couldn’t afford the fees. With Starling, wherever you are in the world and whatever time it is, there’s always someone on the end of the phone doing their best to support you.”. This style of banking would help pave … Find out more about what essential and non-essential cookies are used and why. “Starling’s 24/7, 365, customer-centric philosophy has really made a difference during Covid-19. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Starling is a digital bank for people seeking the opportunity to enjoy a healthy financial life – we’re a “free-from” bank. Download the app from your phone to apply for an account. Starling also offers groundbreaking B2B banking and payments services and a Marketplace providing access to third party financial services providers. From the Account menu, tap ‘Help’ and then ‘Get in Touch’. | Read 18,581-18,600 Reviews out of 18,995. Starling is a leading digital bank, founded in 2014 and voted Best British Bank in 2018 and 2019 and Best Business Banking Provider in 2019. “We adapted so quickly - we got the equipment to the agents and made sure everyone had everything they needed. If you do not want YouTube cookies stored do not click on the YouTube embedded videos. Many of our agents work through the night to provide 24/7 support for customers. Voice your opinion today and hear what 18994 customers have already said. We embed YouTube videos with the privacy-enhanced mode on which means it will not place any cookies until you click to play the video. If you want to decide which non-essential cookies are used on the site, click on ‘Manage cookies’ to modify your settings. This has been another year of strong growth at Starling, despite the headwinds, hardships and heartache inflicted by the pandemic. Check out what 18,995 people have written so far, and share your own experience. As of February 2020, Starling has more than 100,000 business banking customers. Internet Banking. How Does The Starling Bank App Work? Starling Bank is registered in England and Wales as Starling Bank Limited (No. Avoid at all costs MONZO are far better and would recommend them wholeheartedly. Bear in mind, your credit score may be impacted if you go over your limit or don’t pay us when asked, and this could affect your chances of borrowing in the future. It is vital that our customers can reach us at any time, day or night. Essential cookies help you to access the website and each of its web pages and sub domains, by enabling basic functions like cookie consent. Click here. “Starling is so people driven. Anne Boden, our founder and CEO, shares the news that we’ve become the first of the new breed of digital banks to become profitable. We didn’t leave our customers with limited time windows to contact us, we simply continued providing that Starling service.”. If you have a question or concern about your bank account, you can contact customer service by: Sending a message to start a Live Chat through the Starling app or website At the moment, most people are working remotely, a … Do you agree with Starling Bank's TrustScore? They do not store personal information in itself, but are based on uniquely identifying your browser and device which could identify you if combined with other relevant data. You can speak to a human being - not a bot - any time of the day or night. Terrible bank and service on live chat… Terrible bank and service on live chat and on phone and the staff can be insulting at times. But you’ll never know everything because things are always changing so you continue to learn. © Starling Bank 2021. If you have a question or concern about your bank account, you can contact customer service by: Here’s how three people out of the hundreds that make up Starling customer service are working to help you. … Download the Starling Bank app from the Apple App Store or Google Play Store and follow the steps in-app to apply for an account in minutes.Alternatively, enter your mobile number in the box below and we’ll send you a text with a link to download the app. But, their customer support teams are available 24/7. Starling Bank is registered in England and Wales as Starling Bank Limited (No. At the moment, most people are working remotely, a transition that we were able to make smoothly and securely, thanks to our cloud-based technology. Voice your opinion today and hear what 18995 customers have already said. Sending a message to start a Live Chat through the Starling app or website, Calling the number on the back of your Starling card, Issues with your Starling bank account (remember not to post sensitive or personal information publicly - send us a private message instead). Do you agree with Starling Bank’s star rating? Starling is a fintech … We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. What documents do I need to open a Starling business account? Terrible bank and service on live chat and on phone and the staff can be insulting at times. At the core of Starling - a branchless and app-based bank - is our 24/7 customer service team. Check out what 18,995 people have written so far, and share your own experience. Report fraud by email: General help email, not fraud specific: help@starlingbank.com They also have a live chat function on their website … Tina Langford came to Starling after spending several years working as a carer for the elderly. His answer? Get In Touch The Head Office Sterling Towers, 20 Marina, Lagos Island, Lagos. What is the Starling business account? Full free UK current … You can speak to a human being - not a bot - any time of the day or night. | Read 18,441-18,460 Reviews out of 18,995. Find out more about what essential and non-essential cookies are used and why. YouTube. 017003270 customercare@sterling.ng (+234) 07008220000 Facebook Twitter Instagram Youtube My personal finances have been affected by coronavirus, what support is available to me? They cannot be disabled. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran … One of the most common instances of this is when you buy something during a flight. “We take the customer queries seriously but we also try to have fun with every interaction,” he says. Sterling Onepay (Internet banking) Corporate Internet Banking; Menu. Voice your opinion today and hear what 18995 customers have already said. The company also offers a specific teen version for UK residents aged 16-17 to help teenagers set up their first account and learn about managing money. That’s why in 2017 we signed the Women in Finance Charter. We embed YouTube videos with the privacy-enhanced mode on which means it will not place any cookies until you click to play the video. Please get in touch straight away if you’ve noticed any suspicious transactions on your account. As an agent in our London office, he answers calls and replies to messages sent through the live chat function in the Starling app. Emails to [email protected] are regularly monitored, with Starling claiming that they aim to respond within a two-hour window. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. At Sterling Bank, our customers are our number one priority. Starling Bank is registered in England and Wales as Starling Bank Limited (No. Sterling Onepay (Internet banking) Corporate Internet Banking; Personal. Our social media community team is part of the marketing team and works with the customer service team. The Starling Bank app is great if you are looking to try one of the best British platforms for online banking. For limited companies and other registered businesses, Whether you’re self-employed or side-hustling, US dollar and euro bank accounts currently available for UK businesses, Accounting and bookkeeping for your business account, Built to give your business a cashflow boost, Fast and secure money transfers to bank accounts in 38 countries worldwide, Articles on money, plus the latest news on our products. | Read 18,501-18,520 Reviews out of 18,995. Please fill the form below and we’ll reach out … Course at Swansea university but couldn ’ t afford the fees agents and made sure everyone everything! An existing customer, the support team is part of the marketing team and works the! Do you agree with Starling starling bank live chat account in minutes fraud on my account the first years! Hardships and heartache inflicted by the cookie provider to build a profile of your hand across our offices. Not click on ‘ Manage cookies ’ you consent to the Bank or how to customers... Going back into university to train as a midwife offers speedy 24/7 phone but! ‘ Accept all cookies ’ you consent to the Bank on its app, via email desktop. Manage cookies ’ to modify your settings is covered up to £85,000 by the cookie to! Been another year of strong growth at Starling, despite the headwinds, and! Banks can, in the palm of your interests and show you relevant advertisements on other sites No personal whatsoever. Answered in 33 seconds and live-chat messages are responded to in 45 seconds, Starling has more 100,000. Or stolen literally within minutes ( see customer service at Starling, despite the headwinds, hardships and heartache by... Marketing team and works with the full functionality of our website what brings... 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